Cheap International rates: VOIP calls are known to be much cheaper than equivalent services offered by traditional phone companies. A single broadband network is used to carry both voice and data. This substantial cost saving occurs because the technology allows the network to carry several calls in the same amount of space that normally carries a single call in a traditional phone network. Also, the data is compressed allowing more space and thus, lower rates.
Convenience: It is easy to operate using one of two options:
Using a computer to make calls or,
Using a special broadband phone to make calls rather than a computer
Receive Calls anywhere: You can also receive incoming calls on your VOIP phone if you take it along on a trip. All you have to do is to plug it into the network.
Call centre on the move: Call centre agents can work easily from anywhere as long as they have a good Internet connection.
Features of VoIP include:
• Caller ID
• Call Waiting
• Call Transfer
• Call Block
• Call Hold/Music on Hold
• Call Return
• Do not Disturb
There are also advanced call-service options available from some carriers. These features use caller ID information to allow you to make a choice about how calls from a particular number are handled.Advanced features include:
• Call Forward
• Three-way calling
• Find me Follow me
• Call Baring
• Call Pickup
The above mentioned services can either be free as a part of your billing plan or it can even be chargeable as you subscribe to them so it is always better to check with the provider before you subscribe.